Frequently asked questions

See the “Location” section

We are 78 km from Barcelona airport and 48 km from Girona airport.

Check-in will be from 1:00 p.m. and check-out will be until 10:00 a.m.

You can enter and leave the hotel at any time of the day and night.

Our reception is active 24 hours.

You have to book a Sea View room.

You can also request the change of category by email, where you will be informed about the supplements and availability.

For online bookings through our hotel website, we accept only credit cards.

If you request it by email, you can also fix your reservation by bank transfer.


We do not accept AMERICAN EXPRESS.

This rate is the cheapest, because it does not allow changes or cancellations without expenses, which will be 100%, that is, in no case will the amount be refunded.

According to the conditions of the reservation we will charge 30% to insure it. In case you cancel your reservation in the established period your deposit will be returned in the next 72 Hours.

Up to 11 years is considered child rate.

With 12 years or more is considered adult.

Up to 1.99 years is considered baby rate, which has no additional cost.

It must be requested in advance by phone, email or at the time of booking specifying it in the observations.

Does it have any additional cost? Baby cots are free for young travellers.

The Splash zone is open from 15/05/2023 to 30/09/2023 both included.

The slides are open from June to September.

The swimming pool is open from the opening to the closing of the Hotel.

To be able to jump off the slide, the child must have a minimum height of 1.10 cm.

The room has two double beds or a double bed and a single bed, depending on availability.

The Quadruple Room has two double beds.

We do not have rooms with 4 single beds.

The quintuple rooms consist of two double beds and a single bed.

The sextuple rooms are on request and consist of three double beds.

You can autonomously regulate the air conditioning with the remote control in each room during the summer months.

Select the room you are interested in on our website and check its equipment.

It is free, both in common areas and in the rooms.

Yes, let us know in advance and we will prepare the right products for your arrival.

Our reception will help you with the rental.

We have a rental service of water heaters for the rooms, after a deposit of € 20, which will be returned upon delivery of keys.

We have a rental service of irons for the rooms, previous deposit of € 20, which will be returned upon delivery of keys.

At the reception, we have towels for the pool.

A deposit of 20€ per towel is left and can be changed as many times as necessary during your stay.

The deposit will be returned when the towel is finally delivered.

At the reception we have a printing service for airline tickets, PDF files.

Price: 0,50€ x ticket, boarding passes, etc.

Yes, and also at the hotel reception we will recommend excursions and outings.

Yes, enjoy a wide selection of delicatessen in our breakfast restaurant.

Yes, you can have lunch and dinner at the hotel. In the vicinity of the hotel there are all kinds of restaurants, international and national.

Includes breakfast and other food services, being able to choose lunch or dinner. Drinks are not included, only water enters.

Includes breakfast, lunch and dinner. Drinks are not included, only water enters.

Includes breakfast, lunch, dinner, and drinks.

Bar service from 10:00 to 23:30.

SnaksBar service by the pool from 10:00 to 18.30 , with fastfood (potatoes, kebabs, burgers, etc.) and cocktails.

(Some brands have a 50% discount.)

No, pets are not allowed.

The current is 220 volts, with a Spanish plug.

Yes. We have our own parking. It has a cost of € 14 per night.

From the age of 4.

Children under 4 years old must be accompanied by parents.